1) Who We Are

This website is operated by TIM3 IS MON3Y LTD, a registered company in the United Kingdom, operating under the brand name Homelune. Registered address: 20 Wenlock Road, London, England, N1 7GU. Email: contact@homelune.co.uk | Phone: +44 7822 017403. Our mission is to provide high-quality, design-led home products that combine comfort and timeless style. By using our site, you confirm you are at least 18 years old or have the consent of a parent or guardian to make purchases on your behalf.

2) Use of Our Website

• Use the website only for lawful purposes and in accordance with applicable laws and regulations.
• Do not attempt unauthorized access to our systems, databases, or any part of the website’s backend.
• Do not copy, reproduce, or redistribute any content, images, or materials without written consent from Homelune.
• Automated use of scripts, bots, or scraping tools to extract information or interfere with website functionality is strictly prohibited.
• We reserve the right to suspend or terminate access to users who breach these conditions or misuse our services.

3) Orders & Payments

All orders placed through Homelune are subject to product availability, pricing confirmation, and verification of your payment method. By placing an order, you confirm that your payment details are valid and authorized for use. We currently accept secure card payments via Visa and Mastercard.

Orders may be declined, suspended, or cancelled if we suspect fraudulent activity, incorrect pricing, or stock discrepancies. You will receive an email confirmation when your order has been successfully placed and accepted by our system. In rare cases where payment is authorized but the item is unavailable, we will promptly issue a refund to your original payment method.

Currencies & Pricing: Prices on our website may be displayed in multiple currencies for your convenience. The currencies currently offered on the website are: GBP (£), AUD (A$), CAD (C$), EUR (€), USD ($), and NZD (NZ$). The currency applicable to your order will be the one you select at checkout. If your card or account is denominated in a different currency, your issuer or payment provider may apply its own exchange rate and fees. Displayed prices are indicative until confirmed at checkout, and minor rounding differences may occur.

All prices include applicable UK VAT unless otherwise stated. Taxes, duties, or customs charges for international orders are the responsibility of the customer.

4) Shipping & Delivery

Orders are processed promptly within our working hours. Delivery times vary by destination and courier. Once your order is shipped, you’ll receive tracking information via email. Please ensure your shipping details are accurate; we are not responsible for delays or losses resulting from incorrect addresses. Delays caused by customs clearance or external logistics partners are outside our control, though we’ll assist where possible.

For more information, please refer to our Shipping & Delivery Policy.

5) Returns & Refunds

We want you to love your Homelune purchase. If you are not completely satisfied, you may return eligible items within the timeframe outlined in our Refund & Returns Policy. Refunds will be processed to your original payment method once the item is received and inspected. Shipping costs are non-refundable unless the return results from our error.

6) Intellectual Property

All content on this site — including text, imagery, design, product photography, and brand elements — is the intellectual property of TIM3 IS MON3Y LTD and protected under UK and international copyright laws. Unauthorized reproduction, modification, or resale of our content is strictly prohibited.

7) Limitation of Liability

Homelune makes every effort to ensure accurate information and reliable service. However, we are not responsible for indirect or consequential damages arising from the use or inability to use our website, delays in shipment, or product availability issues. Nothing in these Terms excludes liability for fraud or for death or personal injury caused by negligence.

8) Governing Law

These Terms and any dispute or claim arising out of them are governed by the laws of England and Wales. You agree that the courts of the United Kingdom will have exclusive jurisdiction in relation to any dispute regarding your use of the website or purchase of our products.